Claims settlement - VB-Fichtelgebirge

CLAIMS SETTLEMENT IN THE EVENT OF ACCIDENTS

Have you been in an accident involving one of our vehicles? No problem – we’ll be happy to help.

If you have been involved in an accident involving one of our vehicles, please contact us before taking any further action. You can access the claimant’s questionnaire online fill in or as Download PDF. Please enclose all relevant information and documents relating to the accident (e.g. photographs, witness statements, police report) with your letter so that we can process your enquiry promptly.

Questionnaire for claimants

"*" indicates required fields

Personal details

Salutation*

Name*

First Last

Telephone*

e-mail*

address*

Street Address City ZIP / Postal Code Country

Details of the accident

Location*

date*

Time*

Road/crossing*

Line/travel number*

Bus stop

Bus licence plate

Name of driver

Accident description*

File

Drop files here or

Max. file size: 32 MB.

Witnesses

Are there any witnesses?*

Yes

Name*

First Last

address*

Street Address City ZIP / Postal Code

Telephone

Are there any other witnesses?*

Yes

Name*

First Last

address*

Street Address City ZIP / Postal Code

Telephone*

Police recording

Office

Transaction number

address

Street Address City ZIP / Postal Code

File

Max. file size: 32 MB.

Material damage

Is there damage to property?*

Yes

What was damaged?*

Owner (possibly lessor)*

First Last

Entitled to deduct input tax?*

Yes

Damage to motor vehicles - cars, lorries etc. (if available)

Is there damage to a motor vehicle?*

Yes

Kind*

Manufacturer*

Type

Official licence plate number*

insurance*

Personal injury

Are there any personal injuries?*

Yes

Salutation*

Name*

First Last

address*

Street Address City ZIP / Postal Code Country

Telephone*

e-mail

Nature and extent of the injury*

Seatbelt fastened?

Yes

Hospitalisation?*

Yes

Which hospital?

Did the accident occur on the way to or from work?*

Yes

Is the injured person covered by statutory pension insurance?

Yes

Were other people injured?*

Yes

Salutation*

Name*

First Last

address*

Street Address City ZIP / Postal Code Country

Telephone*

e-mail

Nature and extent of the injury*

Seatbelt fastened?

Yes

Hospitalisation?*

Yes

Which hospital?

Did the accident occur on the way to or from work?*

Yes

Is the injured person covered by statutory pension insurance?

Yes

Questionnaire for claimants (download)

If you choose to submit your application in writing, please send it to us – preferably by email – at

Your contact to us!

Do you have any questions or want to tell us something? You can reach us on Thursdays from 8 a.m. to 4 p.m. and Fridays from 8 a.m. to 12 noon.

Contact form

e-mail

Service hotline

BUSINESS HOURS

FINDINGS

OPERATION HOF/FICHTELGEBIRGE

Contact form

e-mail

Service hotline

BUSINESS HOURS

FINDINGS

OPERATION HOF/FICHTELGEBIRGE

ÜBERBLICK

ÜBERBLICK

CLAIMS SETTLEMENT IN THE EVENT OF ACCIDENTS

Questionnaire for claimants

Personal details

Details of the accident

Witnesses

Police recording

Material damage

Damage to motor vehicles - cars, lorries etc. (if available)

Personal injury

Questionnaire for claimants (download)

Your contact to us!

Contact us

Service

Legal matters